Ongoing since 02:54 PM UTC, affecting Web and Punch Clock and 1 more.
A fix has been implemented. The service should be fully operational again.
Affected components
Update timeline
- investigating Nov 09, 2026, 02:54 PM UTC
Some customers may currently be experiencing degraded performance on some parts of the product. The team is currently investigating the issue. We will update in 30 minutes or as events warrant.
- investigating Nov 09, 2026, 03:03 PM UTC
We are continuing to investigate this issue.
- investigating Nov 09, 2026, 03:15 PM UTC
We are continuing our investigation into the performance issues and will provide an update as soon as further information becomes available. We have identified and added mobile app and Punchclock as affected components.
- monitoring Nov 09, 2026, 03:38 PM UTC
A fix has been implemented. The service should be fully operational again.
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