Planday incident

Degraded performance in some parts of our product - Particularly on Payroll export

Minor Resolved View vendor source →

Planday experienced a minor incident on August 6, 2026 affecting Web, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2026, 01:36 PM UTC
Resolved
Aug 06, 2026, 03:05 PM UTC
Duration
1h 29m
Detected by Pingoru
Aug 06, 2026, 01:36 PM UTC

Affected components

Web

Update timeline

  1. identified Aug 06, 2026, 01:36 PM UTC

    We have reports of some customers experiencing issues in some parts of our product, particularly the payroll export page. The team has identified the issue and is working on a fix. We will update as events warrant.

  2. monitoring Aug 06, 2026, 02:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 06, 2026, 03:05 PM UTC

    This incident has been resolved.