Pixieset Outage History

Pixieset is up right now

Pingoru has recorded 40 incidents for Pixieset: 5 in the last 12 months and 0 in the last 90 days.

Source: status.pixieset.com

40incidents recorded
5last 12 months
0last 90 days
10 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Pixieset in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202617 of 720 (1%)
May 202611 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 510 (0%)

Incidents, newest first

Major May 28, 2026 Technical Issues with Studio Manager 40m Studio Manager

Started May 28, 2026, 10:46 PM UTC· resolved May 28, 2026, 11:27 PM UTC

  1. investigating May 28, 2026, 10:46 PM UTC

    We are investigating technical issues with Studio Manager. This is impacting the Studio Manager Dashboard, as well as documents, booking sites and the Studio Manager App. Our engineering team is investigating and thank you for your patience in the meantime.

  2. monitoring May 28, 2026, 11:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2026, 11:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 20, 2026 Intermittent delivery issues to Yahoo, AOL, and Verizon 6h 53m Email Delivery

Started Apr 20, 2026, 04:06 PM UTC· resolved Apr 20, 2026, 11:00 PM UTC

  1. investigating Apr 20, 2026, 04:06 PM UTC

    We’re seeing delivery issues for emails sent to Yahoo, AOL, and Verizon addresses. We’re working with our email partners on a resolution and will provide updates. In the meantime, you can copy and share links directly with clients.

  2. identified Apr 20, 2026, 07:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 20, 2026, 09:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 20, 2026, 11:00 PM UTC

    This incident has been resolved. We apologize for any inconvenience.

Read the full incident report →

Critical December 5, 2025 Pixieset service issues 14m Client Gallery, Email Delivery, Mobile Gallery App, Photo Processing and 2 more

Started Dec 05, 2025, 09:04 AM UTC· resolved Dec 05, 2025, 09:19 AM UTC

  1. investigating Dec 05, 2025, 09:04 AM UTC

    The Pixieset site is currently down. We are currently investigating this issue and will update as soon as we have more information.

  2. investigating Dec 05, 2025, 09:04 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 05, 2025, 09:12 AM UTC

    We are currently working with our third-party providers to resolve the issue. We appreciate your patience and understanding.

  4. resolved Dec 05, 2025, 09:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025 Intermittent site errors 1h 22m Client Gallery, Website, Studio Manager

Started Nov 18, 2025, 01:31 PM UTC· resolved Nov 18, 2025, 02:54 PM UTC

  1. investigating Nov 18, 2025, 01:31 PM UTC

    We're currently investigating intermittent errors related to our dashboard and client-facing sites, and are working with our third-party service provider to resolve this. We will provide updates as they become available.

  2. resolved Nov 18, 2025, 02:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 18, 2025 Technical issues with Client Galleries and Dashboard 23m Client Gallery

Started Aug 18, 2025, 06:11 PM UTC· resolved Aug 18, 2025, 06:34 PM UTC

  1. identified Aug 18, 2025, 06:11 PM UTC

    The Pixieset main dashboard page is currently experiencing technical issues. In the meantime, you can still access your Gallery Dashboard at https://galleries.pixieset.com/collections. Some client facing galleries may also be impacted. Our engineering team has identified the issue and a fix is being implemented.

  2. monitoring Aug 18, 2025, 06:27 PM UTC

    A fix has been implemented and we are monitoring the results. You should now be able to access your Dashboard.

  3. resolved Aug 18, 2025, 06:34 PM UTC

    This incident has been resolved. We apologize for any inconvenience.

Read the full incident report →

Minor July 8, 2025 Technical Issues with Client Gallery Sharing 12m Client Gallery

Started Jul 08, 2025, 11:04 PM UTC· resolved Jul 08, 2025, 11:17 PM UTC

  1. investigating Jul 08, 2025, 11:04 PM UTC

    We are investigating technical issues with Client Gallery Sharing and Email History. Our engineering team is investigating and thank you for your patience in the meantime.

  2. monitoring Jul 08, 2025, 11:14 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Jul 08, 2025, 11:17 PM UTC

    This issue has been resolved. We apologize for any inconvenience.

Read the full incident report →

Minor July 7, 2025 Slow photo processing 3h 4m Client Gallery

Started Jul 07, 2025, 06:58 PM UTC· resolved Jul 07, 2025, 10:02 PM UTC

  1. investigating Jul 07, 2025, 06:58 PM UTC

    We are currently experiencing higher than normal upload volumes. Images may be displayed in Processing status for longer than usual. You do not need to upload your photos again.

  2. identified Jul 07, 2025, 07:37 PM UTC

    We have identified the issue and are working with our partners to restore service as quickly as possible.

  3. identified Jul 07, 2025, 08:59 PM UTC

    We have resolved the underlying issue and we are working on improving processing times for the remaining photos. Thank you for your patience in the meantime.

  4. monitoring Jul 07, 2025, 09:32 PM UTC

    We’ve implemented a fix to address the photo processing delays and are seeing improvements. Processing is still catching up and may take a bit longer to fully return to normal. Thank you for your patience in the meantime.

  5. resolved Jul 07, 2025, 10:02 PM UTC

    This incident has been resolved. We apologize for any inconvenience.

Read the full incident report →