Resolved after 3 hours 4 minutes, affecting Client Gallery, on July 7, 2025.
We’ve implemented a fix to address the photo processing delays and are seeing improvements. Processing is still catching up and may take a bit longer to fully return to normal. Thank you for your patience in the meantime.
Affected components
Update timeline
- investigating Jul 07, 2025, 06:58 PM UTC
We are currently experiencing higher than normal upload volumes. Images may be displayed in Processing status for longer than usual. You do not need to upload your photos again.
- identified Jul 07, 2025, 07:37 PM UTC
We have identified the issue and are working with our partners to restore service as quickly as possible.
- identified Jul 07, 2025, 08:59 PM UTC
We have resolved the underlying issue and we are working on improving processing times for the remaining photos. Thank you for your patience in the meantime.
- monitoring Jul 07, 2025, 09:32 PM UTC
We’ve implemented a fix to address the photo processing delays and are seeing improvements. Processing is still catching up and may take a bit longer to fully return to normal. Thank you for your patience in the meantime.
- resolved Jul 07, 2025, 10:02 PM UTC
This incident has been resolved. We apologize for any inconvenience.
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