Pixieset incident

Pixieset service issues

Resolved after 14 minutes, affecting Client Gallery and Email Delivery and 1 more, on December 5, 2025.

monitoring Dec 05, 2025, 09:12 AM UTC

We are currently working with our third-party providers to resolve the issue. We appreciate your patience and understanding.

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Started: Dec 05, 2025, 09:04 AM UTC
Resolved: Dec 05, 2025, 09:19 AM UTC
Duration: 14m
Detected by Pingoru: Dec 05, 2025, 09:04 AM UTC

Affected components

Client GalleryEmail DeliveryMobile Gallery AppPhoto ProcessingWebsiteStudio Manager

Update timeline

investigating Dec 05, 2025, 09:04 AM UTC

The Pixieset site is currently down. We are currently investigating this issue and will update as soon as we have more information.
investigating Dec 05, 2025, 09:04 AM UTC

We are continuing to investigate this issue.
monitoring Dec 05, 2025, 09:12 AM UTC

We are currently working with our third-party providers to resolve the issue. We appreciate your patience and understanding.
resolved Dec 05, 2025, 09:19 AM UTC

This incident has been resolved.

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