Pixieset incident

Intermittent site errors

Major Resolved View vendor source →

Pixieset experienced a major incident on November 18, 2025 affecting Client Gallery and Website and 1 more component, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:31 PM UTC
Resolved
Nov 18, 2025, 02:54 PM UTC
Duration
1h 22m
Detected by Pingoru
Nov 18, 2025, 01:31 PM UTC

Affected components

Client GalleryWebsiteStudio Manager

Update timeline

  1. investigating Nov 18, 2025, 01:31 PM UTC

    We're currently investigating intermittent errors related to our dashboard and client-facing sites, and are working with our third-party service provider to resolve this. We will provide updates as they become available.

  2. resolved Nov 18, 2025, 02:54 PM UTC

    This incident has been resolved.