Pixieset incident

Technical Issues with Studio Manager

Major Resolved View vendor source →

Pixieset experienced a major incident on May 28, 2026 affecting Studio Manager, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 10:46 PM UTC
Resolved
May 28, 2026, 11:27 PM UTC
Duration
40m
Detected by Pingoru
May 28, 2026, 10:46 PM UTC

Affected components

Studio Manager

Update timeline

  1. investigating May 28, 2026, 10:46 PM UTC

    We are investigating technical issues with Studio Manager. This is impacting the Studio Manager Dashboard, as well as documents, booking sites and the Studio Manager App. Our engineering team is investigating and thank you for your patience in the meantime.

  2. monitoring May 28, 2026, 11:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2026, 11:27 PM UTC

    This incident has been resolved.