Pixieset incident

Intermittent delivery issues to Yahoo, AOL, and Verizon

Minor Resolved View vendor source →

Pixieset experienced a minor incident on April 20, 2026 affecting Email Delivery, lasting 6h 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 04:06 PM UTC
Resolved
Apr 20, 2026, 11:00 PM UTC
Duration
6h 53m
Detected by Pingoru
Apr 20, 2026, 04:06 PM UTC

Affected components

Email Delivery

Update timeline

  1. investigating Apr 20, 2026, 04:06 PM UTC

    We’re seeing delivery issues for emails sent to Yahoo, AOL, and Verizon addresses. We’re working with our email partners on a resolution and will provide updates. In the meantime, you can copy and share links directly with clients.

  2. identified Apr 20, 2026, 07:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 20, 2026, 09:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 20, 2026, 11:00 PM UTC

    This incident has been resolved. We apologize for any inconvenience.