Pixieset incident

Technical Issues with Client Gallery Sharing

Minor Resolved View vendor source →

Pixieset experienced a minor incident on July 8, 2025 affecting Client Gallery, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2025, 11:04 PM UTC
Resolved
Jul 08, 2025, 11:17 PM UTC
Duration
12m
Detected by Pingoru
Jul 08, 2025, 11:04 PM UTC

Affected components

Client Gallery

Update timeline

  1. investigating Jul 08, 2025, 11:04 PM UTC

    We are investigating technical issues with Client Gallery Sharing and Email History. Our engineering team is investigating and thank you for your patience in the meantime.

  2. monitoring Jul 08, 2025, 11:14 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Jul 08, 2025, 11:17 PM UTC

    This issue has been resolved. We apologize for any inconvenience.