Resolved after 3 hours 42 minutes, affecting Pirate Ship App (ship.pirateship.com), on September 20, 2023.
All payment gateways are back online and we've confirmed the issue has been fully resolved. Thanks for your patience matey! You should be able to get back to your shipping. If you have any questions or concerns, just chat or email our support—we're here for ya!
Affected components
Update timeline
- investigating Sep 20, 2023, 07:37 PM UTC
We're aware there's an issue and our team is currently investigating what's gone wrong. Subscribe to receive updates as we work to fix this as quickly as we can. We know how important it is for you to be able to ship right now—we're sorry for the trouble Captain!
- investigating Sep 20, 2023, 08:00 PM UTC
We're communicating with our Credit Card payment partner, PayPal is fully operational at this time.
- resolved Sep 20, 2023, 11:20 PM UTC
All payment gateways are back online and we've confirmed the issue has been fully resolved. Thanks for your patience matey! You should be able to get back to your shipping. If you have any questions or concerns, just chat or email our support—we're here for ya!
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