Resolved after 26 minutes, affecting Pirate Ship App (ship.pirateship.com) and UPS Shipments, Pickups and Delivery Estimates, on November 29, 2023.
UPS label purchases should work again.
Affected components
Pirate Ship App (ship.pirateship.com)UPS Shipments, Pickups and Delivery Estimates
Update timeline
- investigating Nov 29, 2023, 06:13 PM UTC
UPS is having issues with their systems. Subscribe to receive updates as we work to fix this as quickly as we can. We know how important it is for you to be able to ship right now—we're sorry for the trouble Captain!
- identified Nov 29, 2023, 06:15 PM UTC
We're working on isolating the issue so our platform is not affected and USPS labels can be purchased as usually.
- monitoring Nov 29, 2023, 06:24 PM UTC
We deployed a fix and are monitoring.
- monitoring Nov 29, 2023, 06:32 PM UTC
UPS label purchases should work again.
- resolved Nov 29, 2023, 06:40 PM UTC
The ship is up and running again!
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