Resolved after 25 minutes, affecting Pirate Ship App (ship.pirateship.com) and Simple Export Rate Shipments, on April 11, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Pirate Ship App (ship.pirateship.com)Simple Export Rate Shipments
Update timeline
- investigating Apr 11, 2024, 04:03 PM UTC
We're aware there's an issue and our team is currently investigating what's gone wrong. Subscribe to receive updates as we work to fix this as quickly as we can. We know how important it is for you to be able to ship right now—we're sorry for the trouble Captain!
- identified Apr 11, 2024, 04:04 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 11, 2024, 04:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 11, 2024, 04:29 PM UTC
This incident has been resolved.
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