Pirate Ship incident

Downtime Detected

Resolved after 28 minutes, affecting Pirate Ship App (ship.pirateship.com), on July 16, 2024.

resolved Jul 16, 2024, 10:09 AM UTC

Pirate Ship is back online and we've confirmed the issue has been fully resolved. Thanks for your patience matey! You should be able to get back to your shipping. If you have any questions or concerns, just chat or email our support—we're here for ya!

Started
Jul 16, 2024, 09:40 AM UTC
Resolved
Jul 16, 2024, 10:09 AM UTC
Duration
28m
Detected by Pingoru
Jul 16, 2024, 09:40 AM UTC

Affected components

Pirate Ship App (ship.pirateship.com)

Update timeline

  1. investigating Jul 16, 2024, 09:40 AM UTC

    We're aware there's an issue and our team is currently investigating what's gone wrong. Subscribe to receive updates as we work to fix this as quickly as we can. We know how important it is for you to be able to ship right now—we're sorry for the trouble Captain!

  2. monitoring Jul 16, 2024, 09:49 AM UTC

    Pirate Ship is back online and we think we've totally fixed the issue, but there's a chance that performance will still be impacted. We're currently monitoring to ensure there are no additional problems. We'll update you once we confirm the issue is fully resolved.

  3. resolved Jul 16, 2024, 10:09 AM UTC

    Pirate Ship is back online and we've confirmed the issue has been fully resolved. Thanks for your patience matey! You should be able to get back to your shipping. If you have any questions or concerns, just chat or email our support—we're here for ya!

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