Pinpoint incident
Service Degradation - Database Write Operations Unavailable
Update timeline
- resolved Mar 03, 2026, 10:47 AM UTC
Component: Pinpoint → Partial Outage Investigating - 05:00 UTC: > We are aware that some users may be unable to perform actions that involve saving or updating data. Our engineering team is actively investigating. Identified - 06:45 UTC: > The auto-scaling configured on our primary database infrastructure failed to provision additional storage in response to increased load. As a result, the database entered read-only mode, preventing write operations. We are provisioning additional storage to restore full functionality. Monitoring - 06:57 UTC: > Additional storage has been provisioned and write operations have been restored. Our team is monitoring to confirm full stability across all services. Resolved - 07:01 UTC: > The issue has been fully resolved and all services are operating normally. We apologise for the disruption and are reviewing our auto-scaling configuration to prevent recurrence.
Looking to track Pinpoint downtime and outages?
Pingoru polls Pinpoint's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Pinpoint reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Pinpoint alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required