Pinpoint incident
Web Interface Down - DigitalOcean Network Issue
Pinpoint experienced a minor incident on May 31, 2018 affecting Pinpoint Support, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 31, 2018, 07:00 PM UTC
We're currently experiencing intermittent downtime on our web-facing infrastructure (The Candidate Experience, Pinpoint Admin and our Marketing Site). This is due to a network connectivity issue in our Amsterdam DC (via DigitalOcean). We're in contact with DigitalOcean and they're working to rectify this issue - we'll provide an update as soon as we're back online.
- resolved May 31, 2018, 07:31 PM UTC
This has been resolved - total downtime was 31 minutes. DigitalOcean have applied a fix to their network issue and services are back up and running. Please accept our sincere apologies for any inconvenience caused.