Ping Identity incident
PingOne Protect Dashboard NA Region Degraded Performance.
Ping Identity experienced a minor incident on July 7, 2026 affecting PingOne Protect, lasting 7h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 07, 2026, 05:34 AM UTC
Ping Identity has identified the cause of an issue impacting PingOne Protect Dashboard in NA REGION. Our teams are implementing a fix. We will provide the next update as soon as information becomes available. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
- monitoring Jul 07, 2026, 09:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 07, 2026, 12:44 PM UTC
This incident has been resolved.