Ping Identity experienced a minor incident on June 11, 2026 affecting PingID Authenticator and User Login and 1 more component, lasting 5h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 11, 2026, 04:34 AM UTC
There is an issue with a third-party system supporting Google Android push notifications. Some users in the AP region might experience issues with receiving push notifications to their Android devices. We will provide the next update in approximately 60 minutes, or sooner as information becomes available. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
- monitoring Jun 11, 2026, 08:01 AM UTC
The third-party system has stabilized, and error rates have subsided. We are actively monitoring the issues in the AP region.
- resolved Jun 11, 2026, 10:29 AM UTC
This incident has been resolved.