Ping Identity incident
Service degradation in PingOne For Enterprise Admin Console
Ping Identity experienced a minor incident on June 4, 2026 affecting Administration API and Administration Portal, lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2026, 10:52 PM UTC
Ping Identity is aware of an issue impacting PingOne For Enterprise Admin Console in US East. We are currently investigating. We will provide the next update in approximately 30 minutes, or sooner as information becomes available. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
- identified Jun 05, 2026, 12:06 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 05, 2026, 12:41 AM UTC
Service performance is improving. We are continuing to monitor the issue.
- monitoring Jun 05, 2026, 01:13 AM UTC
Services have been restored. We are experiencing a delay in read operations immediately following writes to the Admin database. We are actively collaborating with the vendor to resolve this issue.
- resolved Jun 05, 2026, 01:43 AM UTC
Service is fully restored.