Ping Identity incident

PingOne MFA service disruption

Major Resolved View vendor source →

Ping Identity experienced a major incident on April 22, 2026 affecting PingOne MFA API and PingOne MFA, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 03:16 PM UTC
Resolved
Apr 22, 2026, 04:31 PM UTC
Duration
1h 15m
Detected by Pingoru
Apr 22, 2026, 03:16 PM UTC

Affected components

PingOne MFA APIPingOne MFA

Update timeline

  1. investigating Apr 22, 2026, 03:16 PM UTC

    We are currently investigating this issue.

  2. identified Apr 22, 2026, 04:01 PM UTC

    We have identified the cause of the impact, and have begun working towards a mitigation

  3. monitoring Apr 22, 2026, 04:01 PM UTC

    A fix has been implemented and we are monitoring post resolution

  4. resolved Apr 22, 2026, 04:31 PM UTC

    This incident has been resolved.