Pinecone incident

[Serverless][GCP][europe-west4] Increased latency and timeouts on some indexes, read operations impacted

Minor Resolved View vendor source →

Pinecone experienced a minor incident on May 28, 2025 affecting GCP europe-west4, lasting 7h 40m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 05:25 PM UTC
Resolved
May 29, 2025, 01:06 AM UTC
Duration
7h 40m
Detected by Pingoru
May 28, 2025, 05:25 PM UTC

Affected components

GCP europe-west4

Update timeline

  1. investigating May 28, 2025, 05:25 PM UTC

    We are currently investigating this issue.

  2. monitoring May 28, 2025, 06:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2025, 01:06 AM UTC

    This incident has been resolved.