Pinecone incident

[Serverless][AWS][eu-west-1] Delayed availability of newly-written records on some indexes

Minor Resolved View vendor source →

Pinecone experienced a minor incident on June 4, 2025 affecting AWS eu-west-1, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2025, 06:00 PM UTC
Resolved
Jun 04, 2025, 10:07 PM UTC
Duration
4h 7m
Detected by Pingoru
Jun 04, 2025, 06:00 PM UTC

Affected components

AWS eu-west-1

Update timeline

  1. investigating Jun 04, 2025, 04:58 PM UTC

    We are currently investigating this issue.

  2. identified Jun 04, 2025, 05:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 04, 2025, 06:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 04, 2025, 10:37 PM UTC

    This incident has been resolved.