Pinecone incident

Google Cloud outage impacting all GCP clusters, Inference, Assistant, and control plane operations; console elements failing to load

Major Resolved View vendor source →

Pinecone experienced a major incident on June 12, 2025 affecting us-west1-gcp and Console and 1 more component, lasting 8h 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 05:55 PM UTC
Resolved
Jun 13, 2025, 02:04 AM UTC
Duration
8h 9m
Detected by Pingoru
Jun 12, 2025, 05:55 PM UTC

Affected components

us-west1-gcpConsoleus-east1-gcpus-central1-gcpus-west4-gcpus-east4-gcpGCP us-central1GCP europe-west4Index ManagementInference

Update timeline

  1. identified Jun 12, 2025, 06:15 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 12, 2025, 06:16 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jun 12, 2025, 06:19 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jun 12, 2025, 06:28 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jun 12, 2025, 11:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jun 13, 2025, 02:04 AM UTC

    This incident has been resolved.