Pieces incident

Real-time sync and collaboration delayed

Minor Resolved View vendor source →

Pieces experienced a minor incident on July 24, 2026 affecting Real-Time Services, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 03:58 PM UTC
Resolved
Jul 24, 2026, 04:00 PM UTC
Duration
1m
Detected by Pingoru
Jul 24, 2026, 03:58 PM UTC

Affected components

Real-Time Services

Update timeline

  1. investigating Jul 24, 2026, 03:58 PM UTC

    Status: Investigating What you may experience: • Live collaboration and real-time updates may be delayed • Instant sync between devices may not work • Real-time notifications may be delayed Cross-system impact: Pieces Desktop Real-Time Updates may experience delays or interruptions. What still works: • On-device features are fully operational Our team is actively investigating and will provide updates as more information becomes available. Affected components Core API Services (Operational) Authentication & Sessions (Operational) Real-Time Services (Degraded performance)

  2. resolved Jul 24, 2026, 04:00 PM UTC

    Status: Resolved Auto-resolved: monitor confirms all impacted components are healthy. Affected components Real-Time Services (Operational)