Pieces experienced a minor incident on September 1, 2026 affecting Core API Services, lasting 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 01, 2026, 05:10 PM UTC
Status: Identified What you may experience: • Organization and team management may be unavailable • Member invitations and team settings may not process What still works: • Pieces Conversational Search and all AI features are unaffected • On-device (local) AI models are fully operational • All locally saved snippets, conversations, and data are accessible Our team is actively investigating and will provide updates as more information becomes available. Affected components Core API Services (Full outage) Authentication & Sessions (Full outage) Real-Time Services (Operational)
- resolved Sep 01, 2026, 05:12 PM UTC
Status: Resolved Auto-resolved: monitor confirms all impacted components are healthy. Affected components Core API Services (Operational) Authentication & Sessions (Operational)