Pieces experienced a minor incident on September 5, 2026 affecting Sign In and Organization Access, lasting 33s. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 05, 2026, 07:47 AM UTC
Status: Identified What you may experience: • Unable to access the Pieces Portal • Organization management and team settings unavailable What still works: • Sign-in and authentication are unaffected • On-device AI features continue to work normally • All locally saved snippets, conversations, and data are accessible Our team is actively investigating and will provide updates as more information becomes available. Affected components Sign In (Full outage) Billing & Subscription (Full outage) Organization Access (Full outage)
- resolved Sep 05, 2026, 07:48 AM UTC
Status: Resolved Pieces Enterprise Portal is now fully operational. All affected features have been restored and are working normally. If you continue to experience issues, please contact support: https://pieces.app/support. Affected components Sign In (Operational) Billing & Subscription (Operational) Organization Access (Operational)
- resolved Sep 05, 2026, 07:48 AM UTC
Status: Resolved Auto-resolved: monitor confirms all impacted components are healthy. Affected components Billing & Subscription (Operational) Organization Access (Operational) Sign In (Operational)