Picqer incident

DPD - problems creating a shipment

Notice Resolved View vendor source →

Picqer experienced a notice incident on July 6, 2026, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 07:08 AM UTC
Resolved
Jul 06, 2026, 08:17 AM UTC
Duration
1h 9m
Detected by Pingoru
Jul 06, 2026, 07:08 AM UTC

Update timeline

  1. investigating Jul 06, 2026, 07:08 AM UTC

    Users can experience problems while creating a DPD shipping label. We've contacted DPD for more information and will post updates here.

  2. identified Jul 06, 2026, 07:49 AM UTC

    DPD confirms the outage, they are working on a solution. They expect a fix before 11:00.

  3. monitoring Jul 06, 2026, 08:12 AM UTC

    The DPD service has recovered since 10:00. We are monitoring the shipments and will resolve this incident accordingly.

  4. resolved Jul 06, 2026, 08:17 AM UTC

    This incident has been resolved.