Picqer experienced a notice incident on October 17, 2024, lasting 42m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 17, 2024, 12:38 PM UTC
We are observing elevated errors from Sendcloud describing technical difficulties. Shipping labels can be tried again as the errors occur intermittent. We will notify Sendcloud about the issue and will post updates here.
- identified Oct 17, 2024, 12:58 PM UTC
Sendcloud confirms the outage for DHL NL and DHL BE labels, and have updated their statuspage: https://status.sendcloud.com/incidents/mcj68kkdck88
- resolved Oct 17, 2024, 01:20 PM UTC
Sendcloud has restored the service for DHL NL + BE labels.