Picqer experienced a notice incident on November 12, 2024, lasting 3h 1m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 12, 2024, 07:20 AM UTC
Bol.com currently has problems creating shipments and importing orders. We'll update you as soon as we know more.
- investigating Nov 12, 2024, 07:45 AM UTC
The Bol outage has consequences for the creation of "VVB" shipments, pushing stock and importing new orders. We'll update you as soon as we know more.
- monitoring Nov 12, 2024, 08:29 AM UTC
Creating shipments using VerzendenviaBol (Vvb) is working again since 9:15. BolRetailer is currently recovering, but has still elevated error levels impacting orders and stock updates. Bol has confirmed this outage: https://developers.bol.com/en/news/large-api-incident
- monitoring Nov 12, 2024, 10:09 AM UTC
The outage has been resolved by Bol. All updates to orders and shipments are now retrospectively checked and corrected. We are working on processing all missing stock mutations to Bol. We will update and resolve this incident when all stock updates are applied and checked. Please contact [email protected] if any other issues still occur.
- resolved Nov 12, 2024, 10:22 AM UTC
All stock, order and shipment updates are now checked and corrected, resolving the effects of the outage of Bol.com. Please contact [email protected] if any other issues still occur.