Picqer incident

DHL shipments error

Notice Resolved View vendor source →

Picqer experienced a notice incident on November 25, 2024, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 08:59 AM UTC
Resolved
Nov 25, 2024, 10:46 AM UTC
Duration
1h 47m
Detected by Pingoru
Nov 25, 2024, 08:59 AM UTC

Update timeline

  1. investigating Nov 25, 2024, 08:59 AM UTC

    There are currently issues with creating DHL shipment labels in Picqer. We see that in some cases when you create the label in Picqer, the shipment label is available in DHL itself but not in Picqer. We'll keep you informed about further updates.

  2. resolved Nov 25, 2024, 10:46 AM UTC

    This issue is resolved. It is possible to create DHL shipments again.