Picqer experienced a notice incident on February 28, 2025, lasting 53m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 28, 2025, 08:31 AM UTC
Several users experienced time-outs while creating Sendcloud shipments. We've contacted Sendcloud for more information.
- identified Feb 28, 2025, 08:34 AM UTC
Sendcloud stated that they identified the issue and are implementing a fix. For more information: https://status.sendcloud.com/
- monitoring Feb 28, 2025, 08:55 AM UTC
Sendcloud implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored.
- resolved Feb 28, 2025, 09:25 AM UTC
This issue is resolved.