Picqer incident

DHL - shipments error

Notice Resolved View vendor source →

Picqer experienced a notice incident on March 20, 2025, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2025, 11:20 AM UTC
Resolved
Mar 20, 2025, 11:55 AM UTC
Duration
35m
Detected by Pingoru
Mar 20, 2025, 11:20 AM UTC

Update timeline

  1. investigating Mar 20, 2025, 11:20 AM UTC

    Users can experience errors while creating a DHL-shipment: "Shipment request failed: Request failed with status code 500" We've contacted DHL, they are investigating the issue.

  2. resolved Mar 20, 2025, 11:55 AM UTC

    This issue is resolved. It is possible to create DHL shipments again.