Picqer incident

Connection error for certain Bol Retailer shops

Notice Resolved View vendor source →

Picqer experienced a notice incident on March 26, 2025, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2025, 01:21 PM UTC
Resolved
Mar 26, 2025, 01:42 PM UTC
Duration
21m
Detected by Pingoru
Mar 26, 2025, 01:21 PM UTC

Update timeline

  1. investigating Mar 26, 2025, 01:21 PM UTC

    The connection between Picqer and certain Bol Retailer shops was lost. It seems that there is an authentication problem on the side of Bol.com. We have contacted Bol.com and will keep you updated.

  2. resolved Mar 26, 2025, 01:42 PM UTC

    Bol has resolved the issue (https://developers.bol.com/en/news/incident-resulting-in-401-errors-for-some-users). The connections have automatically been restored and any missing orders have been imported.