Picqer incident

GLS - shipments error

Notice Resolved View vendor source →

Picqer experienced a notice incident on April 17, 2025, lasting 4h 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 12:54 PM UTC
Resolved
Apr 17, 2025, 05:25 PM UTC
Duration
4h 31m
Detected by Pingoru
Apr 17, 2025, 12:54 PM UTC

Update timeline

  1. investigating Apr 17, 2025, 12:54 PM UTC

    Users are experiencing time-outs and errors while creating GLS shipments. We've notified GLS about this, and will post updates here.

  2. identified Apr 17, 2025, 12:59 PM UTC

    GLS is investigating the incident and working on a solution.

  3. resolved Apr 17, 2025, 05:25 PM UTC

    GLS has resolved the issue since 17:30.