Picqer incident

Delays in creating "verzenden via bol" (VVB) labels

Notice Resolved View vendor source →

Picqer experienced a notice incident on April 28, 2025, lasting 16h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2025, 01:31 PM UTC
Resolved
Apr 29, 2025, 05:38 AM UTC
Duration
16h 7m
Detected by Pingoru
Apr 28, 2025, 01:31 PM UTC

Update timeline

  1. identified Apr 28, 2025, 01:31 PM UTC

    Users are experiencing delays when creating "verzenden via bol" shipment labels. The issue is probably related to problems in the seller account at Bol. We recommend monitoring their status page for the latest updates: https://partnerplatform.bol.com/nl/storingen/verkoopaccount-laadt-erg-traag/

  2. monitoring Apr 28, 2025, 03:18 PM UTC

    The issue of slowness at the seller account of Bol is resolved. There should be no more delays in creating "verzenden via bol" shipment labels. We continue monitoring this.

  3. resolved Apr 29, 2025, 05:38 AM UTC

    This issue is resolved. It is possible to create VVB shipments again.