Picqer experienced a notice incident on May 6, 2025, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 06, 2025, 08:06 AM UTC
Users are experiencing time-outs and errors while creating VVB shipments. We've notified Bol about this, and will post updates here.
- identified May 06, 2025, 08:15 AM UTC
Bol has confirmed that there is an outage which makes it impossible to download shipping labels for VVB. https://partnerplatform.bol.com/nl/storingen/vvb-labels-tijdelijk-niet-te-downloaden-2/
- resolved May 06, 2025, 09:27 AM UTC
This issue is resolved. It is possible to create VVB shipments again.