Picksmart incident

FSC - PTA Omni Connectivity Issues

Major Resolved View vendor source →

Picksmart experienced a major incident on March 16, 2021 affecting OMNI Service, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2021, 08:15 AM UTC
Resolved
Mar 16, 2021, 11:14 AM UTC
Duration
2h 59m
Detected by Pingoru
Mar 16, 2021, 08:15 AM UTC

Affected components

OMNI Service

Update timeline

  1. identified Mar 16, 2021, 08:15 AM UTC

    The issue has been identified and a fix is being implemented.

  2. investigating Mar 16, 2021, 08:20 AM UTC

    We are currently investigating this issue.

  3. resolved Mar 16, 2021, 11:14 AM UTC

    OMNI Pta Connection has been resolved