Is Picksmart down?

Last checked 7m ago
Current status
Picksmart is up

No incidents right now.

Picksmart is operational right now. Last checked 7m ago; the most recent incident resolved 36d ago.

Real-time Picksmart status, recent outages, and incident history: pulled directly from Picksmart's official status page at picksmart.statuspage.io every 5 minutes. Pingoru tracks 7 Picksmart services and has captured 3 incidents in the last 90 days (99.68% uptime). Get email, Slack, Discord, or webhook alerts the moment Picksmart reports a new incident, free for 3 monitors, no credit card.

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Picksmart uptime 99.68% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1d
    Started Sep 14, 2026, 08:38 AM UTC · Resolved Sep 15, 2026, 08:50 AM UTC
    Timeline · 3 updates
    • investigating · Sep 14, 2026, 08:38 AM UTC

      We are currently investigating a network platform issue affecting voice services. Some customers may experience intermittent delays or failures when making or receiving calls. Our upstream carrier is working to identify the root cause and restore full service. We will provide updates as more information becomes available.

    • monitoring · Sep 14, 2026, 09:13 AM UTC

      The issue has been traced to the carrier's Number Portability engine, which was not processing portability queries efficiently. This caused long call queues on their Radius platform, resulting in extended post-dial delays and intermittent call connection failures. Corrective actions have been implemented and services are recovering. We will continue to monitor the platform closely to ensure full stability.

    • resolved · Sep 15, 2026, 08:50 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 49m
    Started Aug 19, 2026, 06:40 AM UTC · Resolved Aug 19, 2026, 07:30 AM UTC
    iBureau
    Timeline · 5 updates
    • investigating · Aug 19, 2026, 06:40 AM UTC

      We are currently investigating this issue.

    • identified · Aug 19, 2026, 06:49 AM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Aug 19, 2026, 06:50 AM UTC

      The issue with the iBureau service responsible for processing credit checks has now been resolved. The service is back online and functioning normally. We will continue to monitor the service closely to ensure it remains stable.

    • monitoring · Aug 19, 2026, 06:50 AM UTC

      We are continuing to monitor for any further issues.

    • resolved · Aug 19, 2026, 07:30 AM UTC

      The issue has been resolved, and the iBureau service is now fully operational. Credit checks are working as expected, and everything is functioning as it should.

    Latest: The issue has been resolved, and the iBureau service is now fully operational. Credit checks are working as expected, and everything is functioning as it should.

  3. Resolved 1h 35m
    Started Jul 27, 2026, 09:18 AM UTC · Resolved Jul 27, 2026, 10:54 AM UTC
    Timeline · 4 updates
    • identified · Jul 27, 2026, 09:18 AM UTC

      We are currently investigating a service disruption affecting multiple platform services, including issues with logging in, loading dashboards and wallboards, and submitting data. Our infrastructure team has identified the cause as an issue with a database server upgrade and is working directly with our cloud provider to resolve this as quickly as possible. We will post updates here as they become available and apologise for the inconvenience.

    • identified · Jul 27, 2026, 10:17 AM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Jul 27, 2026, 10:17 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 27, 2026, 10:54 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Outage history

Past 90 days · 3 incidents View full outage history →