Is Picksmart down?
Last checked 7m agoNo incidents right now.
Picksmart is operational right now. Last checked 7m ago; the most recent incident resolved 36d ago.
Real-time Picksmart status, recent outages, and incident history: pulled directly from Picksmart's official status page at picksmart.statuspage.io every 5 minutes. Pingoru tracks 7 Picksmart services and has captured 3 incidents in the last 90 days (99.68% uptime). Get email, Slack, Discord, or webhook alerts the moment Picksmart reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 3 updates
- investigating · Sep 14, 2026, 08:38 AM UTC
We are currently investigating a network platform issue affecting voice services. Some customers may experience intermittent delays or failures when making or receiving calls. Our upstream carrier is working to identify the root cause and restore full service. We will provide updates as more information becomes available.
- monitoring · Sep 14, 2026, 09:13 AM UTC
The issue has been traced to the carrier's Number Portability engine, which was not processing portability queries efficiently. This caused long call queues on their Radius platform, resulting in extended post-dial delays and intermittent call connection failures. Corrective actions have been implemented and services are recovering. We will continue to monitor the platform closely to ensure full stability.
- resolved · Sep 15, 2026, 08:50 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- iBureau
Timeline · 5 updates
- investigating · Aug 19, 2026, 06:40 AM UTC
We are currently investigating this issue.
- identified · Aug 19, 2026, 06:49 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Aug 19, 2026, 06:50 AM UTC
The issue with the iBureau service responsible for processing credit checks has now been resolved. The service is back online and functioning normally. We will continue to monitor the service closely to ensure it remains stable.
- monitoring · Aug 19, 2026, 06:50 AM UTC
We are continuing to monitor for any further issues.
- resolved · Aug 19, 2026, 07:30 AM UTC
The issue has been resolved, and the iBureau service is now fully operational. Credit checks are working as expected, and everything is functioning as it should.
Latest: The issue has been resolved, and the iBureau service is now fully operational. Credit checks are working as expected, and everything is functioning as it should.
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Timeline · 4 updates
- identified · Jul 27, 2026, 09:18 AM UTC
We are currently investigating a service disruption affecting multiple platform services, including issues with logging in, loading dashboards and wallboards, and submitting data. Our infrastructure team has identified the cause as an issue with a database server upgrade and is working directly with our cloud provider to resolve this as quickly as possible. We will post updates here as they become available and apologise for the inconvenience.
- identified · Jul 27, 2026, 10:17 AM UTC
We are continuing to work on a fix for this issue.
- monitoring · Jul 27, 2026, 10:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 27, 2026, 10:54 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Started Sep 14, 2026, 08:38 AM UTC · Resolved Sep 15, 2026, 08:50 AM UTC · 1d
- iBureau Credit check Outage ResolvedStarted Aug 19, 2026, 06:40 AM UTC · Resolved Aug 19, 2026, 07:30 AM UTC · 49m
- Started Jul 27, 2026, 09:18 AM UTC · Resolved Jul 27, 2026, 10:54 AM UTC · 1h 35m