Picksmart experienced a minor incident on March 16, 2021 affecting Field Service Cloud, lasting 3h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Field Service Cloud
Update timeline
- investigating Mar 16, 2021, 08:12 AM UTC
We are experiencing intermittent connectivity issues with Field Service Cloud at the moment. Please be patient while we investigate what the issue is.
- identified Mar 16, 2021, 08:21 AM UTC
System has been restarted and the issue has been identified.
- resolved Mar 16, 2021, 11:15 AM UTC
Field Service Cloud Connectivity Issues has been resolved