Picksmart incident

Field Service Cloud Offline

Critical Resolved View vendor source →

Picksmart experienced a critical incident on July 8, 2021 affecting Field Service Cloud, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2021, 01:07 PM UTC
Resolved
Jul 08, 2021, 01:43 PM UTC
Duration
36m
Detected by Pingoru
Jul 08, 2021, 01:07 PM UTC

Affected components

Field Service Cloud

Update timeline

  1. identified Jul 08, 2021, 01:07 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jul 08, 2021, 01:43 PM UTC

    This incident has been resolved.