Picksmart incident

Instability due to emergency server maintenance being done by hosting company Xneelo

Major Resolved View vendor source →

Picksmart experienced a major incident on July 30, 2021 affecting Field Service Cloud, lasting 5h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2021, 07:07 AM UTC
Resolved
Jul 30, 2021, 12:13 PM UTC
Duration
5h 5m
Detected by Pingoru
Jul 30, 2021, 07:07 AM UTC

Affected components

Field Service Cloud

Update timeline

  1. investigating Jul 30, 2021, 07:07 AM UTC

    We are currently investigating this issue.

  2. identified Jul 30, 2021, 07:08 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 30, 2021, 12:13 PM UTC

    This incident has been resolved.