Picksmart incident

Field Service Cloud Partial Outage

Critical Resolved View vendor source →

Picksmart experienced a critical incident on October 1, 2021 affecting Field Service Cloud, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2021, 09:05 AM UTC
Resolved
Oct 01, 2021, 09:37 AM UTC
Duration
32m
Detected by Pingoru
Oct 01, 2021, 09:05 AM UTC

Affected components

Field Service Cloud

Update timeline

  1. investigating Oct 01, 2021, 09:05 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 01, 2021, 09:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 01, 2021, 09:37 AM UTC

    This incident has been resolved.