Picksmart incident

Legasys Major Outage

Critical Resolved View vendor source →

Picksmart experienced a critical incident on September 27, 2023 affecting Legasys, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2023, 10:46 AM UTC
Resolved
Sep 27, 2023, 11:23 AM UTC
Duration
37m
Detected by Pingoru
Sep 27, 2023, 10:46 AM UTC

Affected components

Legasys

Update timeline

  1. investigating Sep 27, 2023, 10:46 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 27, 2023, 11:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 27, 2023, 11:23 AM UTC

    This incident has been resolved.