Picksmart incident

Legasys Major Outage

Critical Resolved View vendor source →

Picksmart experienced a critical incident on June 12, 2024 affecting Legasys, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2024, 06:32 AM UTC
Resolved
Jun 12, 2024, 07:36 AM UTC
Duration
1h 4m
Detected by Pingoru
Jun 12, 2024, 06:32 AM UTC

Affected components

Legasys

Update timeline

  1. investigating Jun 12, 2024, 06:32 AM UTC

    We are currently investigating this issue.

  2. identified Jun 12, 2024, 06:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 12, 2024, 06:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 12, 2024, 07:36 AM UTC

    This incident has been resolved.