Picksmart incident

Legasys Major Outage

Critical Resolved View vendor source →

Picksmart experienced a critical incident on July 15, 2024 affecting Legasys, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2024, 07:40 AM UTC
Resolved
Jul 15, 2024, 08:31 AM UTC
Duration
50m
Detected by Pingoru
Jul 15, 2024, 07:40 AM UTC

Affected components

Legasys

Update timeline

  1. investigating Jul 15, 2024, 07:40 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 15, 2024, 07:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2024, 08:31 AM UTC

    This incident has been resolved.