Picksmart incident

Field Service Cloud Outage

Critical Resolved View vendor source →

Picksmart experienced a critical incident on October 14, 2024 affecting Field Service Cloud, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2024, 07:31 AM UTC
Resolved
Oct 14, 2024, 08:02 AM UTC
Duration
31m
Detected by Pingoru
Oct 14, 2024, 07:31 AM UTC

Affected components

Field Service Cloud

Update timeline

  1. investigating Oct 14, 2024, 07:31 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 14, 2024, 07:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 14, 2024, 08:02 AM UTC

    This incident has been resolved.