Picksmart incident

Field Service Cloud Outage

Critical Resolved View vendor source →

Picksmart experienced a critical incident on December 5, 2024 affecting Field Service Cloud, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2024, 07:46 AM UTC
Resolved
Dec 05, 2024, 08:20 AM UTC
Duration
33m
Detected by Pingoru
Dec 05, 2024, 07:46 AM UTC

Affected components

Field Service Cloud

Update timeline

  1. investigating Dec 05, 2024, 07:46 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 05, 2024, 08:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2024, 08:20 AM UTC

    This incident has been resolved.