Picksmart incident

System down due to Cloudflare Outage

Major Resolved View vendor source →

Picksmart experienced a major incident on November 18, 2025 affecting Field Service Cloud and iBureau and 1 more component, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:16 PM UTC
Resolved
Nov 18, 2025, 02:59 PM UTC
Duration
2h 42m
Detected by Pingoru
Nov 18, 2025, 12:16 PM UTC

Affected components

Field Service CloudiBureauLegasys

Update timeline

  1. investigating Nov 18, 2025, 12:16 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 18, 2025, 12:22 PM UTC

    https://www.cloudflarestatus.com/

  3. resolved Nov 18, 2025, 02:59 PM UTC

    This incident has been resolved.