Picksmart incident

Legasys Major Outage

Critical Resolved View vendor source →

Picksmart experienced a critical incident on April 15, 2026 affecting Legasys, lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 10:13 AM UTC
Resolved
Apr 15, 2026, 02:12 PM UTC
Duration
3h 59m
Detected by Pingoru
Apr 15, 2026, 10:13 AM UTC

Affected components

Legasys

Update timeline

  1. investigating Apr 15, 2026, 10:13 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 15, 2026, 10:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 15, 2026, 02:12 PM UTC

    This incident has been resolved.