Picksmart incident

Field Service Solution Degraded Performance

Minor Resolved View vendor source →

Picksmart experienced a minor incident on April 20, 2026 affecting Field Service Cloud, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 08:50 AM UTC
Resolved
Apr 20, 2026, 09:44 AM UTC
Duration
53m
Detected by Pingoru
Apr 20, 2026, 08:50 AM UTC

Affected components

Field Service Cloud

Update timeline

  1. investigating Apr 20, 2026, 08:50 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 20, 2026, 08:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 20, 2026, 09:44 AM UTC

    This incident has been resolved.