Piano.io incident

Sandbox: Template preview not loading

Minor Resolved View vendor source →

Piano.io experienced a minor incident on May 30, 2025 affecting Other, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 05:13 AM UTC
Resolved
May 30, 2025, 09:24 AM UTC
Duration
4h 10m
Detected by Pingoru
May 30, 2025, 05:13 AM UTC

Affected components

Other

Update timeline

  1. investigating May 30, 2025, 05:13 AM UTC

    Currently, previewing templates is not working on sandbox.piano.io.

  2. resolved May 30, 2025, 09:24 AM UTC

    The issue has been identified and fixed.